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Support

We're here to help. Reach out anytime.

Email Support

For general questions, bug reports, or account issues.

support@pronoa.app

Response Time

We aim to respond within 24 hours on business days.

In-App Help

Ask Eywa anything about how the app works — she can guide you through features, explain your scores, and help you get started.

Frequently Asked Questions

How do I reset my password?

Go to the login screen and tap "Forgot Password". You'll receive a reset link via email.

Is my financial data secure?

Yes. All data is encrypted and stored securely. We never sell your data to third parties. See our Privacy Policy for details.

How do I cancel my subscription?

You can manage your subscription from Settings inside the app. Cancellations take effect at the end of the current billing period.

What is a Freedom Day?

A Freedom Day represents one day you could live without income, based on your savings and daily spending. It's a simple way to measure your financial safety net.

Can I export my data?

Data export is available for Premium users. You can download your transactions and financial history from Settings.

Which platforms are supported?

Pronoa works on iOS, Android, and Web. Download from the App Store or Google Play, or use the web version.